General Conference Information

Payment can be made by:
Cheque - Please send it to onCue, PO Box 1282, Nelson and payable to: "NZFSS or NZHS".
Credit card - MasterCard or Visa (American Express and Diners are not accepted.) All prices quoted are in New Zealand Dollars and inclusive of GST.

Please note that payment should accompany your registration form, your place will not be confirmed until payment has been received. Invoiced registrations will be cancelled if payment is not received within 10 working days of invoice. If you successfully register for early bird pricing, you must have fully paid for your registration by 25 September 2009.
If payment is not received by this date, then the full registration rate will be automatically charged for the late rate.

Full conference registration includes:
- All conference sessions, morning teas, lunches and afternoon teas on Mon 23rd,
Tues 24th, Wed 25th and Thurs 26th.
- Conference Handbook
- Delegate Bag
- The Mix & Mingle
- The Conference Dinner

Day registration includes:
Conference sessions, morning tea, lunch and afternoon tea on either day of registration.
- Conference handbook
- Delegate Bag
- Mix & Mingle Monday Only
- Does NOT include the Conference Dinner

Day delegates are welcome to purchase tickets to attend the Conference Dinner.

Acknowledgment
All registrations will be acknowledged by email, please include the email address you would like your confirmation sent to and please write clearly. If you do not receive an acknowledgement please contact the team at onCue.

Registration desk location and opening times
Your registration pack will be available for collection from the onCue registration desk at Forum North. The Registration desk will open at 5.30pm on Sunday 22nd November and remain open throughout the conference.

SPECIAL REQUIREMENTS

Please give details on your registration form of any special diet (including pregnant) or disability assistance required.

CANCELLATION AND REFUND POLICY

Cancelled registrations on or before 01 October 2009 will receive a full refund of registration fees, less administration fee of $100.00.
Cancelled registrations after 01 October 2009 will not be possible unless exceptional circumstances prevail and are at the discretion of the committee.
Substitute delegates are welcome without penalty.
All cancellations or changes must be made in writing strictly through onCue.

ACCOMMODATION CANCELLATION/CHANGES
In the event that you do not inform us of a cancellation or do not check in on your specified arrival date, your booking may be cancelled and accommodation charged to your given credit card by the accommodation provider.
All cancellations or changes must be made in writing strictly through onCue and not through the accommodation providers or operators.

DISCLAIMER

In the event of industrial disruption, or other unforeseen circumstances that disrupt the conference, the conference organisers accept no responsibility.

The information on the conference website and in the printed collateral is correct at the time of publication.  However, the conference organisers reserve the right to change information.

If, for reasons beyond the control of the organising committee, the conference is cancelled, registration fees will be refunded after deduction of expenses already incurred.

onCue accept no responsibility for changes and/or cancellations made by the service provider. onCue disclaim any and all liability to any person in respect of the consequences of any failure to operate, accident or injury which may occur on services reserved and ticketed by onCue or where operator error or accident is the cause.

INSURANCE

Delegates are encouraged to take out personal travel and medical insurance which includes loss or damage of personal possessions, including loss of registration and accommodation fees through cancellation.

PRIVACY

The information supplied on your online registration form will be shared and used by the 2009 Conference Secretariat. Unless you indicate otherwise on the registration form, the Secretariat will include your name on the list of conference participants distributed to delegates and sponsors.